Support
How to get help and support when using SeeRM.
Getting Support
Support for SeeRM is available via email, with a typical response time of within 24 hours.
Preferred Support Method
The recommended way to get support is directly inside SeeRM:
- Click the question mark icon in the top-left corner:
- Follow the instructions to submit your question
This method helps us get the necessary context faster and provide better support.
Email Support
You can also contact support via email:
This is suitable for general questions or issues that do not require in-app context.
Enterprise & Extended Support
If you have additional requirements, questions about advanced usage, or need an Enterprise agreement, please contact: